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Thank you for choosing Rime Tyme! If you need to initiate a return or request a refund, or just have a question about our brand, we're here to assist you every step of the way. Please follow these instructions to ensure a smooth and efficient process:

Please send an email to querytyme@RimeTyme.com with the following details:

Order Details: Include your order number and any other pertinent information related to your purchase.
Description of the Issue: Clearly describe the specific issue or problem you encountered with the product.
Supporting Images: If applicable, attach images that help illustrate the problem. Visual evidence can greatly assist our team in understanding your concern.
Send Your Email: Once your email is ready, send it to us, and our dedicated team will review your request promptly.

We strive to address all return/refund requests as quickly as possible to ensure your utmost satisfaction.

If you have any additional questions or require further assistance, please don't hesitate to reach out. We're here to help! querytyme@RimeTyme.com

Thanks!

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